Please refer to your booking confirmation from the property that you have booked with as your rate will have its own reservation and cancellation policy.
We will never contact you from unverified sources for your bank account details and please be extra vigilant with any 3rd party booking sites. We always recommend to book direct with each hotel using the below websites. Your booking when using the below sites will be booked using a secure system.
Guests with impaired mobility
At each property we endeavour to offer the same high quality facilities to all our guests. Where possible, special facilities include wheelchair adapted bathrooms, ramps and lifts. Guides dogs are welcome in all our properties. Please check with your chosen hotel if you have any special requirements.
Cancellations and Amendments
Should you need to cancel your reservation, please refer to the cancellation terms on your confirmation email and contact the property directly to avoid any charges.